RETURNS AND EXCHANGES

We’ll be happy to exchange your products within 14 days of the purchase date. In order to do so, please send us an email at contact@www.luxfrenzy.com stating the reason for returning the product.

Damaged product: Should the product be damaged when you receive it, we’ll gladly send you a new one free of charge. Our products are covered by a 30-day warranty, providing normal use. If you think the product is defective, please contact us.

Wrong fit:
You bought something but do not like the way it looks on you? No problem, we’ll send you a return label so you can send back your product and issue a credit to your account so you can shop for a new one.

 

IMPORTANT NOTICE: Please take note that for hygienic reasons, we cannot accept any returns for earrings.